Privacy Policy

This Privacy Policy ("Policy") describes how 6rwine ("we", "us", "the Platform") collects, processes, stores, and protects personal information belonging to users ("you", "Player", "Visitor") who access or use the 6rwine website and associated services, including sports betting, live casino, slot games, crash games, arcade games, and any promotional features.

By registering an account on 6rwine, depositing funds, placing a bet, or simply visiting our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

This Policy applies to all personal data collected through the 6rwine website, mobile web application, customer support channels, and any other touchpoint through which you interact with 6rwine. It does not apply to third-party websites or payment processors that may be linked to or integrated with 6rwine — those parties maintain their own independent privacy policies.

6rwine collects personal information through several channels: directly from you during registration and account use, automatically through technical systems when you browse or play, and from third-party partners such as payment processors and fraud-detection services. Below is a breakdown of the categories of data we collect.

• Full name as it appears on your official identification documents.
• Date of birth (used for age verification — players must be 21 or older).
• Email address and mobile phone number.
• Username and encrypted password credentials.
• Preferred currency (Bangladeshi Taka, BDT) and language settings.
• National ID number, passport number, or other government-issued identifier provided during KYC verification.

• Mobile wallet identifiers associated with bKash, Nagad, Rocket, or Upay accounts used for deposits and withdrawals.
• Bank account details where bank transfer is used (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank).
• Card details processed via Visa or Mastercard (we do not store full card numbers — these are handled by PCI-DSS-compliant payment gateways).
• Transaction history including deposit amounts, withdrawal requests, bonus redemptions, and wager records.

• IP address, device type, operating system, and browser version at the time of each session.
• Geolocation data derived from your IP address (country and city level only — not GPS-level tracking).
• Pages visited, games played, session duration, click patterns, and feature interactions.
• Cookies and similar tracking technologies (see Section 6 for full cookie details).
• Referral source information where applicable (e.g., promotional link or affiliate code used to reach 6rwine).

• Messages exchanged with our customer support team via email or live chat.
• Feedback, dispute submissions, and complaint records.
• Responses to surveys or promotional communications where you have opted in.

6rwine processes personal data only for legitimate, specified purposes. We do not sell your personal information to third parties. The following describes the primary purposes for which your data is used and the legal basis for each.

We use your registration data to create and maintain your 6rwine account, authenticate your identity at login, process deposits and withdrawals, award bonuses, and provide access to all games and betting markets. This processing is necessary for the performance of our contract with you.

KYC and age verification processes require us to collect and verify government-issued identification. We are obligated to confirm that all players are aged 21 or above and that funds deposited are legitimately sourced. This processing is carried out in compliance with applicable anti-money laundering (AML) and responsible gaming obligations.

Transaction data, IP addresses, device fingerprints, and behavioural patterns are analysed to detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and money laundering. This processing is carried out in our legitimate interest to protect the integrity of the Platform and all players using it.

Communications data is retained to provide effective customer support, resolve disputes, and maintain accurate records of interactions. Support interactions are logged and may be reviewed for quality assurance purposes.

With your explicit consent, we may use your account preferences, game history, and location data to personalise promotions, recommend games suited to your interests, and send you communications about offers relevant to you. You may withdraw marketing consent at any time by updating your account notification settings or by contacting [email protected].

Aggregated, anonymised usage data helps us understand how players interact with 6rwine, identify technical issues, improve game performance, and develop new features. This data is processed in a form that does not identify individual players.

These six principles guide the way 6rwine handles every piece of personal data entrusted to us.

6rwine shares personal data with third parties only in limited, defined circumstances. All third-party data processors we engage are contractually required to handle your data securely and exclusively for the purpose for which it was shared.

Transaction data is shared with payment service providers — including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) — solely for the purpose of processing deposits and withdrawals. These providers operate under their own privacy and data security frameworks.

KYC documentation may be processed by third-party identity verification services engaged by 6rwine to confirm the authenticity of government-issued IDs and to perform age verification checks. These partners are bound by strict data processing agreements.

IP addresses, device identifiers, and transaction metadata may be shared with fraud prevention and risk management platforms to detect patterns of abuse, protect against account takeover, and prevent money laundering activity.

6rwine may disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where we are legally required to do so, or where disclosure is necessary to prevent or investigate suspected illegal activity, protect the rights and safety of players, or enforce our Terms and Conditions.

In the event of a merger, acquisition, or sale of all or part of 6rwine's business assets, personal data held by 6rwine may be transferred to the relevant successor entity. Affected players will be notified via email or an in-platform notice before their data is transferred and subjected to a different privacy policy.

6rwine uses cookies and similar technologies (local storage, session tokens, pixel tags) to operate the Platform effectively, remember your preferences, maintain your logged-in session, and analyse usage patterns. Below are the categories of cookies in use.

• Strictly Necessary Cookies: These are essential for the Platform to function. They manage your login session, keep your game state active, and facilitate secure payment flows. You cannot opt out of these cookies while using 6rwine.
• Preference Cookies: These remember your account preferences such as language, currency display, and notification settings so that you do not need to re-configure them on each visit.
• Analytics Cookies: Aggregated, anonymised data on page views, session durations, and feature interactions helps us understand how players use 6rwine and identify areas for improvement. This data does not identify you personally.
• Security Cookies: Short-lived tokens used to detect suspicious login attempts, bot activity, and cross-site request forgery (CSRF) attacks. These are automatically cleared at the end of each session.

You may manage or delete cookies through your browser settings at any time. Please be aware that disabling cookies may impair the functionality of 6rwine, including your ability to log in or maintain a game session. Your browser's help documentation contains instructions on how to control cookie settings for your specific browser and device.

6rwine retains personal data for as long as is necessary to fulfil the purposes described in this Policy, to maintain your active account, and to comply with applicable legal and regulatory obligations. The following general retention principles apply:

• Active account data (profile, preferences, transaction records) is retained for the full duration of your account's active status plus a minimum of five years after closure, in line with financial record-keeping obligations.
• KYC documentation (copies of ID documents, verification outcomes) is retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Customer support communications are retained for a minimum of two years from the date of the last interaction.
• Marketing consent records are retained for the duration of the consent period plus one year after withdrawal of consent, to evidence compliance.
• Technical log data (IP logs, session records) is typically retained for six to twelve months and then deleted or anonymised.

Once retention periods have elapsed and there is no ongoing legal basis for continued storage, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes.

As a user of 6rwine, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address shown in the footer of this page. We will acknowledge your request within 3 business days (Bangladesh Standard Time, UTC+6) and provide a substantive response within 14 business days.

6rwine takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• SSL/TLS encryption on all data transmitted between your device and our servers, ensuring that your login credentials, financial details, and personal data are protected in transit.
• Encrypted storage for passwords — we never store passwords in plain text. All passwords are hashed using industry-standard algorithms before being stored.
• Access controls that restrict internal access to personal data to only those staff members who require it to perform their job functions.
• Regular security audits and vulnerability assessments to identify and remediate potential weaknesses in our systems.
• Two-factor authentication (2FA) options available to all players to provide an additional layer of login security.
• Automated monitoring systems that flag unusual account activity, such as logins from unrecognised devices or rapid successive login attempts.

While we take every reasonable precaution, no system connected to the internet can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 6rwine will notify affected players without undue delay and will take all appropriate steps to contain and remediate the incident.

6rwine strictly prohibits persons under the age of 21 from registering, depositing, or participating in any real-money gaming activity on the Platform. We do not knowingly collect personal data from individuals under 21 years of age.

If we discover or are notified that personal data has been collected from a person under 21, we will take immediate steps to verify the account, suspend activity, and delete the relevant personal data from our systems. Any winnings accumulated by an underage account will be voided and any deposited funds will be returned to the originating payment method following an investigation.

Parents and guardians who believe that a minor in their household may have registered on 6rwine are encouraged to contact us immediately at the support email address displayed in the footer of this page.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 6rwine has handled your personal information, please contact our dedicated support team. Our contact details are displayed in the footer of every page on this site.

When submitting a privacy-related enquiry, please include your registered username and a clear description of your query or concern. We will acknowledge your message within 3 business days (Bangladesh Standard Time, UTC+6) and endeavour to provide a full response within 14 business days.

If you are not satisfied with our response to a privacy complaint, you may seek further recourse through any applicable consumer protection or data protection mechanism available in your jurisdiction. 6rwine is committed to resolving all privacy concerns in good faith and with full transparency.

Your privacy is protected every step of the way on 6rwine. Now that you understand how your data is handled, explore our full range of games and betting markets — all secured with industry-standard encryption.

21+ only. Gambling involves financial risk. Please review our Terms & Conditions and Responsible Gaming pages before playing.